United States Store
1255 Bixby Dr, city of industry,CA 91745
Mexico Store
Calle Manuel Robledo #32 Local 8,
Colonia Centro, Alcaldia Cuauhtemoc, codigo postal 06020, Ciudad de Mexico
WhatsApp: +1 (949) 243-8843
Email: Service@tuxapo.com
FREQUENTLY ASKED QUESTIONS
If you need to cancel or modify your order, please contact our customer service team as soon as possible. If the order has not yet been processed, we will do our best to accommodate your request. However, once the order is in the processing or shipping stage, we may not be able to make changes or cancel it.
You can reach our customer service team via:
- Email: service@tuxapo.com
- Live Chat: Visit our website and click on the chat icon at the bottom right corner
Yes, we have a return and exchange policy. If you are not satisfied with your purchase, you can request a return or exchange within 30 days of receiving the item. Please ensure the product is unused and in its original packaging. For more details, please review our return and exchange policy page.
Yes, we offer international shipping. Shipping fees and delivery times will vary based on the destination.
Once your order has been shipped, we will send a confirmation email with a tracking number. You can use this tracking number on our shipping partner’s website to check the status of your order.
